IS THIS JOB FOR YOU?

The incumbant will work in manufacturing areas to build and oversee the design and production of a facility’s processes. Meet regularly with Production Supervisor and Automation Site Champion to determine what their current processes consist of and will collaborate with them to make adjustments accordingly. Perform risk assessments to determine what kind of improvements could be made to keep the facility running smoothly and efficiently.

Responsible for reviewing safety and quality standards to ensure the facility is properly meeting these guidelines. Use these guidelines to design and test process upgrades and new systems to see if they meet quality standards and regulations. Update all levels of manufacturing of any changes by providing them with operating instructions and process documents with instructions and details listed.

WCM Pillar owner for Quality and Process Control (QP&C), Reliability, and Industrial Efficiency. Work with New Product Development to ensure that products will meet the future needs of customers. Act as a Change Sponsor to improve department efficiencies.

Responsible for any assigned duties and responsibilities for business needs.

Manage KPI’s

• OEE
• Production efficiencies
• MTBF
• MTTR

Manage

• Reliability Pillar
• Quality and Process Control Pillar
• Industrial Efficiency Pillar

TO MAKE SURE NOTHING IS FORGOTTEN

Essential Functions:

• Plan, devise, design, and participate in the completion of capital and non-capital projects in any technical area of the plant to improve manufacturing capability, process control, product quality, and fixed or variable costs. Be the Engineering lead on all new product development projects coming for R&D.

• Communicate with suppliers, customers, management, and all other functional areas. Participate in meetings to establish goals and priorities, improve alignment and manage utilization of resources. Maintain technical competence and keep informed on new developments in materials, process technology, and product applications to ensure that the most appropriate methods and materials are used.

• Improve the overall plant efficiency and enhance profitability through the application of World Class Manufacturing principles using Six Sigma and Lean Manufacturing tools. Heavy focus on production and business system automation. Lead and participate in process improvement initiatives to reduce employee work content to 80% of their capacity. Develop solutions based on root cause analysis and implement action plans supported by documentation and data. Drive continuous improvement and enhance teamwork through the application of Lean tools and methodologies. Support MFG 4.0 initiatives.

A LITTLE MORE ABOUT US

Saint-Gobain Surface Conditioning serves a multitude of high end markets, with more than 50% of its sales in the electronics industry, and in particular for the semiconductor market. We are making one of the essential products necessary in the production of semiconductor chips and Hard Disk Drive, whose growth is driven by ever increasing demand on cloud storage, IoT and EV, supporting our purpose of Making the World a Better Home.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

The Injection Molding Operator will be responsible for the daily operations of the molding department on 2nd Shift (2:30p-11p). Which will include Mold Set-Ups, Thermoplastic Processing, Basic Machine Maintenance, heat treating and curing, and all aspects of Quality for each production run.

The ideal candidate for this position should possess strong technical skills, attention to detail, and the ability to work collaboratively with others.

Additionally, they should have knowledge of safety regulations and be able to work in a fast-paced, high-pressure environment.

Responsibilities:

• Set up and operate injection molding machines efficiently for Production Jobs when scheduled.
• Operate Injection Molding Machine, Auxiliary Equipment, Robots, Tumblers, and Packaging Machine as required.
• Monitor machine settings, including temperature, pressure, and cycle time. Raising issues when needed.
• Ensure manufactured parts conform to all customer requirements through the completion of detailed inspection plans/reports.
• Use safe practices and comply with all company policies, procedures, and health, safety, and environmental regulations, as required.
• Follow all safety requirements pertaining to Personal Protective Equipment (PPE).
• Maintain workspace before, during, and after each scheduled shift in accordance with 5S principles.
• Complete all paperwork correctly and legibly.
• Perform all tasks with minimal supervision.
• Contribute to team effort by performing other supporting tasks as directed by the Department Strategist.

WHAT ARE THE REQUIREMENTS?

• High School degree, GED, or equivalent
• 3-5+ years’ experience in Injection Molding, Thermoplastic Processing, Set-up, Basic Machine Maintenance, and Robotics Operation
• Excellent attention to detail
• Experience with various Injection Machines, Robotics, and Auxiliary Equipment
• Excellent verbal and written communication skills
• Maintain high attendance standards and Production Schedules
• Adherence to cleanliness standards, FOD, and 5S.
• Ability to strictly adhere to written and verbal instructions
• Ability to lift up to 50lbs occasionally
• forklift experience

IS THIS JOB FOR YOU?

Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates and provide the local pay range for this position, which is $18.00 to $27.00 per hour. This hourly pay rate offered can vary depending on location, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to the hourly base pay rate, this position is eligible for periodic bonus payments/an annual bonus. The targeted bonus amount can be up to 10% of hourly rate based on company and individual performance measures. The total annual target cash range (Hourly Pay Rate plus Bonus, annualized (40 hrs./week * 52wks)) for this position, is $43,400 to $65,200. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Additional Pay Incentives for This Role Include:

• Shift Differentials 2nd Shift Differential: $1.50/hr.

Saint-Gobain Benefits include:

• Medical/Vision/Dental/Pharmacy
• Short and Long Term Disability
• Life and AD&D Insurance
• Dependent Life Insurance
• Volunteer Paid Time Off
• Retirement Plan: 401(k) with company match
• Employer Funded Pension Plan
• Group Legal Coverage
• 11 Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Matching Gifts Program
• Pet Insurance
• Paternity Leave

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

A LITTLE MORE ABOUT US

Saint-Gobain’s innovations touch almost every major industry around the world. Within its Life Sciences division, teams are solving critical problems for customers who are getting life-saving medical devices to the frontlines of healthcare, discovering essential medications, and nourishing and connecting the world through consumer, industrial and electronics applications. As one of the world’s leading producers of high-performance polymer products, we improve lives by making simple experiences better and being there in life’s critical moments.

Our team members recognize that we all create the environment for people to succeed, with a culture built on respect, open and honest communication, and honoring our commitments to our customers and each other. And at the heart of our culture, we’ve learned working together makes good ideas, great ones. With a legacy dating back more than 350 years, Saint-Gobain offers employees the stability and security of a leading Global 500 corporation while operating like multiple small and agile start-ups, where entrepreneurial spirit, pioneering teamwork, and bold, forward-thinking ideas pave new paths. Every team member is encouraged to develop and leverage their unique expertise and strengths to make the greatest impact on the company and our end users.

At Saint-Gobain, you’re empowered and equipped with countless opportunities and resources for professional development. You will find the support you need to create a vision and roadmap for your career, and make that vision a reality. Invent yourself at Saint-Gobain Life Sciences; and together, we’ll create a better life

WHY DO WE NEED YOU?

Bailey Metals, a proud subsidiary of Saint-Gobain, stands tall as part of the world's largest building materials company. With a 360-year legacy of innovation and growth, Saint-Gobain leads the way in sustainable product development and environmental responsibility.

Saint-Gobain North America's commitment to excellence has earned it recognition from the Top Employers Institute as one of the best workplaces in North America and Canada. Join us at Bailey Metals and be part of a future where innovation meets sustainability!

Bailey Metals, founded in 1950, is a leading Canadian company with manufacturing locations across Ontario, Quebec, Alberta, and British Columbia. We produce roll-formed products and provide steel slitting services for construction. We value innovation, customer satisfaction, and our associates' growth.

Position Summary

The Outside Sales Representative is responsible for achieving sales targets through effective territory management and customer visits. This role involves developing profitable customer relationships and maintaining a professional company image. Integrity, passion, and strong presentation skills are essential.

IS THIS JOB FOR YOU?

Key Responsibilities

• Develop and cultivate solid partnership relations with customers in the territory while seeking new business opportunities in the market.
• Proactively seek new business opportunities in the market
• Highlight product features and benefits, quote prices, and prepare sales orders.
• Carry out sales and marketing programs to customer base and stay aware of new products and competitor activities
• Maintain accurate records and documentation in sales management software and assist in creating RFP responses
• Participate in the company’s quarterly inventory count and assess market conditions and report findings.
• Maintain a territory expense and sales budgets
• Perform presentations and demonstrations at customer sites and trade shows.

Requirements

Here is what’s important to have to apply

• Post-secondary education in business studies preferred or equivalent skills and /or work experience
• +3 years’ experience in a manufacturing, retail, or distribution environment
• Proven sales experience within the building materials, hard goods, and construction industries
• Strong Initiative and superior multi-tasking ability
• Own a valid driver’s license and have the ability to travel extensively within the territory

Health and Safety

• Wear PPE as recommended.
• Adhere to health and safety policies and promote awareness.

BENEFITS IN JOINING US

What we offer

• Market competitive remuneration package
• Employer-paid comprehensive benefit package
• RRSP matching program
• Education support program
• On-the-job training
• Employee referral program
• Personal protective equipment allowance

A TEAM READY TO WELCOME YOU

WHY WORK WITH US?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

WHY DO WE NEED YOU?

The Inorganic Materials and Processing group (IMP) at SGR North America is searching for a Research Technician. The IMP group supports Business Units in the development of ceramic powders and components for industrial applications including structural, thermal, electrical, and abrasive applications.

The Research Technician performs experiments involving ceramic processing and application testing of ceramic materials as well as the operation and maintenance of high temperature furnaces. This involves lab work, data acquisition, and/or product development activities with minimal supervision. He/she works with engineers and customers in solving problems related to ceramic processing or the performance of ceramic materials.   In addition, this position may also perform specialized technical functions involving testing, analyzing, improving, installing, operating equipment and products for assigned areas.

Essential Functions

• Operate and maintain high temperature furnaces used to process ceramic components.
• Conduct experiments as assigned working with project leaders to develop new forming techniques, to conduct performance testing and to record data.
  • Primary areas of responsibility will be ceramic processing, measurement, and characterization.
• Maintain laboratory equipment including set-up, operation and troubleshooting of experimental equipment or instruments. Lead troubleshooting initiatives and machine repair efforts. Perform preventive maintenance on equipment as required and maintain 5S within labs.

WHAT ARE THE REQUIREMENTS?

Required Qualifications

High School diploma or GED (demonstrated equivalent) required.

• 1-5 years of experience in manufacturing or research required.
• Hands-on mechanical aptitude required.
• Ability to collect, enter, plot and manipulate scientific data using Excel, Word, PowerPoint required.
• Good communication and interpersonal skills.
• Basic knowledge of operation and maintenance of high temperature furnaces preferred.
• Experience forming components from ceramic powders preferred.

A TEAM READY TO WELCOME YOU

Saint-Gobain designs, manufactures and distributes materials and solutions which are key ingredients in the wellbeing of each of us and the future of all. They can be found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change.

At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

What’s the job? 

• The Plant Operations Manager is responsible for production, mill, maintenance, reliability and Warehousing functions, ensuring the efficient operation of the Gypsum Board plant – achieving safety, quality, service, and cost goals 
• This position is responsible for the overall success of the plant – having direct responsibility for the majority of the hourly workforce – the role substantially impacts the success or failure of the business  
• Leading a 24/7 manufacturing operation, responsible for all equipment and physical plant maintenance. A strong understanding of manufacturing cost drivers and a solid knowledge of peer functional areas like Production, Process & Quality, Supply Chain, Engineering, Employee Relations, Purchasing, Materials processing, and Continuous Improvement.  
• This position will influence with and without authority. 
• The broad scope of knowledge in Continuous improvement (WCM) methodologies, and OSHA; along with federal and state environmental requirements, supports this position representing the business on new product development teams and during regulatory audits in the absence of the Plant Manager. 
• Has accountability for overall plant operations, focusing on controllable cost budget development and attainment. 
• Acts as the Plant Manager during their absence

IS THIS JOB FOR YOU?

What do you bring? 

• 7-10 years progressive experience in a manufacturing environment 
• Bachelor’s degree in Business, Engineering, or related field  
• 7+ years of Technical Operations, with increasing levels of responsibility and autonomy 

Pay Transparency 

Certain states require pay information be provided in job postings. The national pay range for this position is $111,000 to $177,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 15% of base salary based on company and individual performance measures. The total target cash range (base pay and annual bonus) for this position, is $127,650 to $203,550.

Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs. 

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot Employee Discount Program

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

CertainTeed Canada has an exciting career opportunity for a production supervisor based in Vancouver to join our Production team. This is a great chance to join a Top Employer and contribute to our growth and success.

What’s the job?

This position is located at our unionized wallboard plant on Annacis Island which operates 24/7.  The Production Supervisor works a 12hr shift on a 3 days on/3 days off – rotating from days to nights.

Reporting to the Production Manager, the Production Supervisor is responsible for creating a culture of engagement within and between the plant teams to directly impact and consistently meet plant objectives and deliverables.  This position is also accountable for ensuring that production teams work collaboratively in the decision-making processes and that the decisions are in alignment with plant goals and objectives, World Class Manufacturing (WCM) standards, Key Performance Indicator’s (KPI), safety requirements and current Human Resources (HR) guidelines.  Finally, the Production Supervisor is responsible for all activities at the site and acts as the primary point of contact in off-hours and on weekends in the absence of plant management.

You will also be responsible for:

• Shift performance reporting as required
• Communicating with other Production Supervisors to at shift changeovers.
• Accurate and timely recording of production data through GXO and SAP.
• Coaches and mentor operators by influencing behaviors to meet assigned objectives to improve plant performance.
• Manages the performance operators to achieve targets across EHS, Quality, Production and WCM Progress.
• Coordinates production operators’ participation in WCM / Lean projects as part of daily work expectations. Leads AM projects and Kaizen events.
• Continuously evaluates workplace for safety concerns and ensures behavioral safety initiatives are performed to goal levels.
• Through coordination with other departments, leads production of drywall in a manner such that shipments meet customer requirements.
• Ensure product is to specification and meets identified quality standards.

IS THIS JOB FOR YOU?

What do you bring?

• 3-5 years of manufacturing, supervisory experience.
• Some post-secondary education preferred
• Demonstrable success of providing leadership in a unionized environment.
• Excellent interpersonal and problem-solving capabilities to work effectively in corporate, manufacturing and team environments.
• Computer literate and proficient in Microsoft Office Suite
• Proficiency in SAP preferred
• Previous work experience in Lean Manufacturing using Kaizen, 5S tools preferred

A LITTLE MORE ABOUT US

Saint-Gobain, founded over 360 years ago, is a global leader in the design, manufacturing, and distribution of materials and solutions for the construction and industrial markets. With a presence in 79 countries and over 160,000 employees worldwide, Saint-Gobain is committed to creating sustainable and innovative solutions that improve the quality of life and well-being of people everywhere. Our mission is to make the world a better home by designing and delivering innovative, sustainable solutions that enhance the built environment. We are dedicated to achieving net-zero carbon emissions by 2050 and fostering a diverse and inclusive workplace. Joining Saint-Gobain means becoming part of a dynamic and forward-thinking team that values innovation, sustainability, and employee well-being, offering a collaborative work environment and opportunities for professional growth.

LEGAL STATEMENT

Certain Province require pay information be provided in job postings. The national pay range for this position is $61,600 to $ 95,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 9% of base salary based on company and individual performance measures. The total target cash range (base pay and annual bonus) for this position, is $75 210 to $95 920.

Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs.

BENEFITS IN JOINING US

What we offer…

In addition to a dynamic work culture that emphasizes dedication and effort, alongside enjoyable events and companywide activities, we also provide the following benefits that contribute to our Total Rewards Package:

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs, this includes, but is not limited to:

• Excellent healthcare benefits package.
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program.
• Financial Security: Competitive RRSP, Company-funded DPSP (Deferred Profit-Sharing Plan) and Employee Stock Purchase Program (PEG).
• Volunteer Day off: Give back to the community – each employee has one paid day a year that they can use towards volunteering their time and effort with a registered charity. We are proud of our National Partnership with Habitat for Humanity

WHY DO WE NEED YOU?

CertainTeed Canada has an exciting career opportunity for a Process Engineer based in Calgary to join our Engineering team. This is a great chance to join a Top Employer and contribute to our growth and success.

The Process Engineer will implement World Class Manufacturing (WCM) projects, production and processing methods and controls to meet customer based quality standards in a manner consistent with CertainTeed Gypsum Vision, Mission, Values and Objectives (VMVO). Utilizing WCM principles, this position will focus on product formulation, process development and optimization, equipment design and optimization, general project engineering, and trial planning and execution.

• Analyzes process variations; develops solutions and implements corrective actions by using advanced statistical tools in identifying and resolving the root causes of the variations in the process, and participates in resolving critical process and product problems with customers and vendors.
• Responsibilities include the designing / developing new process systems, revising existing processes, and developing and coordinating the implementation of projects, which contribute substantially to plant profitability.
• Interacts with Team for operational trouble-shooting, process improvement projects, production materials requirement, raw material availability and Quality Step Zero requirements. USE WCM tools and philosophy accumulated data to prepare diagrams and flow charts for the efficient operation of the equipment.
• Interacts with consultants and suppliers to determine compatibility of other systems and products as they may apply to process improvement.
• Develops and encourage innovative processes and equipment concepts along with follow through to Return on Investments (ROI) patents and / or proprietary intellectual property.
• Analyzes operating problems, develops solutions, and leads the implementation of corrective actions.
• Organizes and initiates run trials to evaluate equipment, process and raw material opportunities.
• Responsible & Accountable for the integrity of the BOM including usage and deviations analysis.

IS THIS JOB FOR YOU?

What do you bring?

• Bachelor’s Degree in chemical engineering, chemistry or similar discipline; or five (5) years of equivalent training and experience to have comprehensive knowledge of the practices, procedures and regulations associated with process control technology may be substituted for a degree.
• Five to ten (5-10) years of applied professional process experience in a manufacturing environment.
• Two to three (2-3) years of experience in project management and project engineering fundamentals.
• Previous experience with product formulation, water and foam chemistries, mass & energy balance, flow diagrams, Process & Instrumentation Diagrams (P&ID), fluid properties and thermodynamics.
• Working knowledge of advanced statistical tools used to reduce variations.
• Flexible, open-minded team player with excellent written and verbal communication skills.
• Excellent interpersonal and problem solving capabilities to work effectively in corporate, manufacturing and team environments.
• Ability to provide leadership and innovation at all levels of the organization.
• Proficient in Microsoft Office Suite.

TO MAKE SURE NOTHING IS FORGOTTEN

Saint-Gobain, founded over 360 years ago, is a global leader in the design, manufacturing, and distribution of materials and solutions for the construction and industrial markets. With a presence in 79 countries and over 160,000 employees worldwide, Saint-Gobain is committed to creating sustainable and innovative solutions that improve the quality of life and well-being of people everywhere. Our mission is to make the world a better home by designing and delivering innovative, sustainable solutions that enhance the built environment. We are dedicated to achieving net-zero carbon emissions by 2050 and fostering a diverse and inclusive workplace. Joining Saint-Gobain means becoming part of a dynamic and forward-thinking team that values innovation, sustainability, and employee well-being, offering a collaborative work environment and opportunities for professional growth.

A LITTLE MORE ABOUT US

What we offer…

In addition to a dynamic work culture that emphasizes dedication and effort, alongside enjoyable events and companywide activities, we also provide the following benefits that contribute to our Total Rewards Package:

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs, this includes, but is not limited to:

• Excellent healthcare benefits package.
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program.
• Financial Security: Competitive RRSP, Company-funded DPSP (Deferred Profit-Sharing Plan) and Employee Stock Purchase Program (PEG).
• Volunteer Day off: Give back to the community – each employee has one paid day a year that they can use towards volunteering their time and effort with a registered charity. We are proud of our National Partnership with Habitat for Humanity

Job Description

Kaycan has an exciting career opportunity for a Warehouse Associate based in Langley to join our team. This is a great chance to join a Top Employer and contribute to our growth and success.

Schedule: Monday to Friday
Status: Full Time, permanent, On-site

Here’s what you’ll be responsible for in this role

• Loading and unloading material
• Order Picking
• Customer service
• Inventory cycle counts
• Forklift driving
• Other warehouse duties as required
• Other duties as required

Requirements

Here is what’s important to have to apply:

• Experience in a similar role
• Valid forklift license
• Strong team player with excellent communication and customer service skills
• Enjoys working in a fast-paced environment
• Good organization skills
• Candidates must be able to lift up to 50 lbs

About Us

Kaycan is a subsidiary of Saint-Gobain -- the world’s largest building materials company with a 350-year legacy of innovation and growth. Saint-Gobain group is leader in sustainable product development and environmental stewardship. We’re proud to that Saint-Gobain North America was recognized by Top Employers institute as on the best workplaces in North America & Canada.

We offer excellent training programs, opportunities for advancement, a comprehensive benefits package, as well as a stimulating and exciting work environment.

In addition to a dynamic work culture that emphasizes dedication and effort, alongside enjoyable events, and companywide activities, we also provide the following benefits that contribute to our Total Rewards Package, we provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs.

• Excellent healthcare benefits package.
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program.
• Competitive Pension, and Employee Stock Purchase Program (PEG).
• Allowances for prescription safety glasses and safety shoes
• In-house safety training
• Opportunity for growth
• And more!

Benefits of Joining Us

WHY WORK WITH US? 

Kaycan is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Kaycan will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. 

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home. 

To learn more about us visit www.certainteed.ca and www.kaycan.com 

We look forward to hearing from everyone but please note that due to the volume of resumes submitted, only those selected for next steps will be contacted. To stay in touch with Kaycan, follow us on LinkedIn, Facebook and Instagram. 

Legal Statement

Certain provinces require pay information be provided in job postings. The national pay range for this position is 43 680$ to $47 840$ per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs.

WHY DO WE NEED YOU?

Why work for us? 

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home. 

What’s the job? 

• Identifies internal and external resources to address gaps in skills and capabilities needed for the effective and efficient operation of the plant. 
• Manages and teaches risk mitigation as it relates to employee and labor relations. 
• Manage staffing and selection processes (including internal job posting, candidate sourcing, screening, interviews, and selection decisions).  Work with local temporary staffing firms and colleges and universities to staff for peak production seasons  
• Direct and oversee performance management systems and processes (annual reviews, one-on-one coaching, progressive discipline, investigations) 
• Develop and implement and insure consistent application of employee and plant policies and procedures.  
• Manages Employee Leave compliance programs, including FMLA, STD, and LTD 
• Manage new hire onboarding and job training and certification processes. 
• Lead, support, develop direct reports.  Develop short- and long-range objectives, work assignments, workload balancing, and accountabilities. 

IS THIS JOB FOR YOU?

What do you bring? 

• Bachelor’s degree in human resources, business management, or related field 
• 5+ years of management experience in a manufacturing setting 
• 5+ years of labor relations experience in a manufacturing setting  
• Excellent interpersonal and communication skills. 
• Experience with HRIS systems and data analysis tools 
• Proven track record in employee engagement and development initiatives 
• Ability to work collaboratively with cross-functional teams 

Pay Transparency 

Certain states require pay information be provided in job postings. The national pay range for this position is $111,000 to $177,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 15% of base salary based on company and individual performance measures. The total target cash range (base pay and annual bonus) for this position, is $127,650 to $203,550.

Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs. 

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot Employee Discount Program 

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

CertainTeed is a subsidiary of Saint-Gobain -- the world’s largest building materials company with a 350-year legacy of innovation and growth. Saint Gobain group is leader in sustainable product development and environmental stewardship. We’re proud to that Saint-Gobain North America was recognized by Top Employers institute as on the best workplaces in North America & Canada.

CertainTeed Canada, has an exciting career opportunity for a Customer Service Representative (CSR). This is a great chance to join a Top Employer and contribute to our growth and success by demonstrating your passion for our Canadian customers in a fast-paced environment.

IS THIS JOB FOR YOU?

The customer service representative (CSR) is responsible for managing the order to cash process. Receiving and placing the order to fulfillment and invoicing. The CSR is the voice for the customer and in all areas will not personally do the task but will support all internal teams to service the customer on time and in full. CSR will build relationships with business segment team members to collaborate to support business plans and provide solutions throughout the process.

Main responsabilities

• Process customer orders within SLA requirements based on business unit. Advise customers of any changes made to their orders and/or shipping requirements.
• Address pricing issues and ensure appropriate departments are aware of any order related issues.
• Provide pre and post-sales support; provide knowledgeable answers to questions about products and availability; efficiently and effectively answer order status questions
• Resolve customer complaints on product and service issues by: determining the cause and offering the best solution to resolve the problem; expedite correction or adjustment; follow up to ensure the matter was resolved
• Collaborate with other departments (sales, planning, logistics, pricing and manufacturing plant team members) and utilize systems and processes to enhance the Customer experience.
• Resolve customer issues at the time of original order entry with the appropriate personnel. Elevate to CS Management if required.

Requirements

• College or University degree
• 2-3 years of experience in Customer Service/ call center environment
• 2-3 years of experience in the manufacturing/building material industry is an asset
• Excellent written and verbal communication skills in English 
• Customer and team focused attitude to help deliver on customer needs and overall team goals
• High Attention to Detail. Good track record in Accuracy Performance
• Demonstrated strong team player multi-tasking and organization · Continuous improvement mindset
• Knowledge of SAP, Salesforce, …

A LITTLE MORE ABOUT US

• Besides a great work culture where we work hard, while trying to have fun with various events, regular companywide activities geared towards our employees and a strong safety culture.
• Work Hours: 37.5 hours per week
• Hybrid work model from Mississauga Office and Home Office
• Equipment supplied for Home Office set up
• Volunteer Day off: Give back to the community – each employee has one paid day a year that they can use towards volunteering their time and effort with a registered charity.

Legal Statement

Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).